Refund/Return Policies

 
Indoor/Facility Rental 
 
Cancellation 14 days in advance – Full refund of fees
 
Cancellation at least 48 hours in advance – refund of fees, less 2 hours of use
 
Cancellation less than 48 hours in advance –no refund
 
Cancellations, due to severe weather systems or facility closure, will be rescheduled of the first available date of the customer’s choice, or fee returned in full.
 
Program Cancellation/Withdrawal   
 


Department Cancellation: 
100% refund if no make up date
50% refund to household credit if makeup date is offered and participant is unable to attend

Participant Withdrawal:
Cancellation at least one week in advance results in 100% household credit or a refund less a $5 withdrawal fee

Cancellation within one week results in no refund of fees

** Withdrawal fees for programs that have a withdrawal policy specifically outlined are not subject to the conditions of the General Participant Withdrawal.



Church St. Town Dock   
 

Cancellation at least 14 days in advance - full refund of fees

Cancellation at least 48 hours in advance - 50% of fees

Cancellation less than 48 hours in advance - no refund of fees