Indoor/Facility Rental
Cancellation 14 days in advance – Full refund of fees
Cancellation at least 48 hours in advance – refund of fees, less 2 hours of use
Cancellation less than 48 hours in advance –no refund
Cancellations, due to severe weather systems or facility closure, will be rescheduled of the first available date of the customer’s choice, or fee returned in full.
Program Cancellation/Withdrawal
Department Cancellation:
100% refund if no make up date
50% refund to household credit if makeup date is offered and participant is
unable to attend
Participant Withdrawal:
Cancellation at least one week in advance results in 100% household credit or a refund less a $5 withdrawal
fee
Cancellation within one week results in no refund of fees
** Withdrawal fees for programs that have a withdrawal policy specifically outlined are not subject to the conditions of the General Participant Withdrawal.
Church St. Town Dock
Cancellation at least 14 days in advance - full refund of fees
Cancellation at least 48 hours in advance - 50% of fees
Cancellation less than 48 hours in advance - no refund of fees
