100% refund if no make up date
50% refund to household credit if makeup date is offered and participant is unable to attend
Cancellation at least one week in advance results in 100% household credit or a refund less a $5 withdrawal fee
Cancellation within one week results in no refund of fees
** Withdrawal fees for programs that have a withdrawal policy specifically outlined are not subject to the conditions of the General Participant Withdrawal.
Cancellation at least 14 days in advance - full refund of fees
Cancellation at least 48 hours in advance - 50% of fees
Cancellation less than 48 hours in advance - no refund of fees